Terms of Service

Last Updated: November 21, 2025

Welcome to STEMSphere Academy! These Terms of Service ("Terms") govern your access to and use of our website, tutoring services, and related products (collectively, the "Services"). By creating an account or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using STEMSphere Academy's Services, you agree to comply with and be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Services.

2. Eligibility

You must be at least 13 years old to create an account. If you are under 18, you represent that you have obtained parental or legal guardian consent to use our Services. Parents or legal guardians are responsible for monitoring and supervising their child's use of our Services.

3. Account Registration

To access certain features of our Services, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain the security of your account credentials.
• Notify us immediately of any unauthorized access to your account.
• Accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

4. Marketing Communications Consent

By creating an account, you expressly consent to receive marketing communications from STEMSphere Academy via email, phone calls, and text messages (SMS). This includes:

• Course updates and educational content
• Promotional offers and special discounts
• Enrollment information and session reminders
• Newsletters and company announcements

You may opt out of marketing communications at any time by following the unsubscribe instructions in emails, replying STOP to text messages, or contacting us at support@stemsphere.academy. Please note that you may still receive transactional communications related to your account and services.

5. Services & Tutoring

STEMSphere Academy provides online tutoring and educational services. We strive to deliver high-quality instruction, but we do not guarantee specific academic outcomes or results. Our tutors are qualified professionals, but individual student progress may vary.

6. Payment & Subscriptions

• Fees: All fees for tutoring sessions, courses, and subscriptions are listed on our website and are subject to change with notice.
• Payment: Payment is processed through secure third-party providers. You authorize us to charge your payment method for all fees incurred.
• Subscriptions: Subscription services renew automatically unless canceled before the renewal date. You are responsible for managing your subscription through your account settings.
• Refunds: Refund policies are outlined on our website and may vary by service. Generally, refunds are provided for unused sessions or within specified cancellation windows.
• Late Payments: Failure to pay may result in suspension or termination of Services.

7. Cancellation & Rescheduling

Students may cancel or reschedule tutoring sessions according to our cancellation policy (typically 24 hours notice required). Late cancellations or no-shows may result in forfeiture of the session or applicable fees.

8. User Conduct

You agree not to:

• Use our Services for any unlawful purpose or in violation of these Terms.
• Harass, abuse, or harm other users, tutors, or staff.
• Share account credentials with others.
• Attempt to gain unauthorized access to our systems or other user accounts.
• Upload or transmit viruses, malware, or any harmful code.
• Use automated systems (bots, scrapers) to access our Services without permission.
• Reproduce, distribute, or modify our content without authorization.

Violation of these rules may result in immediate termination of your account.

9. Intellectual Property

All content on our website and Services, including text, graphics, logos, images, videos, and software, is the property of STEMSphere Academy or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

10. User Content

You may submit content (assignments, messages, feedback) through our Services. By submitting content, you grant STEMSphere Academy a non-exclusive, royalty-free license to use, reproduce, and display your content solely for the purpose of providing our Services. You retain ownership of your content.

11. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE UNINTERRUPTED, SECURE, OR ERROR-FREE SERVICES. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STEMSPHERE ACADEMY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL ARISING FROM YOUR USE OF OUR SERVICES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY.

14. Indemnification

You agree to indemnify and hold harmless STEMSphere Academy, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of our Services, violation of these Terms, or infringement of any third-party rights.

15. Termination

We may suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or any reason at our sole discretion. Upon termination, your right to use our Services ceases immediately. Provisions that by their nature should survive termination (payment obligations, disclaimers, limitations of liability) will continue to apply.

16. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our Services after changes are posted constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.

17. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court. You waive any right to participate in class action lawsuits or class-wide arbitration.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and STEMSphere Academy regarding your use of our Services.

20. Contact Us

If you have questions or concerns about these Terms of Service, please contact us:

STEMSphere Academy
312 W 2nd Street #A8380
Casper, WY 82601
Email: support@stemsphere.academy