Privacy Policy

Last Updated: October 3, 2025

STEMSphere Academy (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, tutoring services, and related products.

1. Information We Collect

• Personal Information: Name, email address, phone number, billing details, and account login credentials.
• Educational Information: Age group, subjects of interest, tutoring preferences, and progress notes.
• Technical Information: IP address, browser type, device identifiers, and usage data (cookies, analytics).
• Payment Information: Processed securely by third‑party providers (e.g., Stripe). We do not store full credit card numbers.

2. How We Use Your Information

• To provide and personalize tutoring services.
• To process payments and manage subscriptions.
• To communicate with you about sessions, updates, and promotions.
• To improve our website, services, and user experience.
• To comply with legal obligations and prevent fraud.

3. Sharing of Information

We do not sell your personal information. We may share your data with:

• Service Providers: Payment processors, analytics tools, and cloud hosting providers.
• Legal Compliance: If required by law, regulation, or court order.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences in your browser settings.

5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Opt out of marketing communications.
• Request a copy of your data (data portability).
• Restrict or object to certain processing activities.

To exercise these rights, contact us at support@stemsphere.academy.

6. Children’s Privacy

We comply with COPPA and do not knowingly collect personal information from children under 13 without parental consent. Parents may request deletion of their child’s data at any time.

7. Data Security

We implement industry‑standard security measures (encryption, access controls, secure hosting) to protect your information. However, no method of transmission over the Internet is 100% secure.

8. International Users

If you access our services from outside the United States, your data may be transferred to and processed in the U.S. By using our services, you consent to this transfer.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically for updates.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

STEMSphere Academy
312 W 2nd Street #A8380
Casper, WY 82601
Email: support@stemsphere.academy